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4 Articles
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Support Ticket Guidelines
One ticket per Issue/Task We have multiple techs working in different shifts to provided 24x7...
Ticket wait time estimate
The ticket wait time you see while opening ticket is just an estimate. Most of the time you will...
Response And Resolution Time Guarantee
The 12 hour response and 16 hours resolution time guarantee applies only to first 10 ticket in...
How to traceroute in windows and mac
Take the following steps to run a traceroute in Microsoft® Windows®: Press Windows key + R to...
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